Shipping Policy

Last Updated: 25/7/26

Thank you for shopping with Halo n Hue! We're committed to delivering your order safely and as quickly as possible. Please review our Shipping Policy below.

Order Processing

All orders are processed within 2-3 days after payment has been successfully confirmed.

Orders are processed on business days only (Monday to Friday, excluding public holidays). Orders placed on weekends or holidays will be processed on the next business day.

If we experience a high volume of orders or unforeseen delays, processing times may be extended. In such cases, we'll notify you via email.

Shipping Methods

We partner with trusted courier services to ensure your order reaches you safely.

Available shipping options and estimated delivery times will be displayed during checkout based on your delivery location.

Delivery Timeframes

Estimated delivery times after dispatch are:

• Standard Shipping: 7-8  business days
• Express Shipping (if available): 4-5 business days

Please note that delivery times are estimates and may vary depending on your location, courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout.

• Standard Shipping: [SHIPPING COST]
• Express Shipping (if available): [SHIPPING COST]
• Free Shipping: Available on orders above [MINIMUM ORDER VALUE] (if applicable).

Any applicable taxes or additional charges will be shown before you complete your purchase.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email containing your tracking number and tracking link.

Please allow up to 24 hours for tracking information to become active after dispatch.

Delivery Issues and Delays

If your package is delayed beyond the estimated delivery timeframe, please contact us at haloandhue26@gmail.com, and we'll be happy to assist.

Please ensure your shipping address is accurate before placing your order. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

If a package is returned to us due to an incorrect address, refusal of delivery, or failure to collect the package, additional shipping charges may apply to resend the order.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us at haloandhue26@gmail.com within 15 daysof the expected delivery date.

Please include:

• Your order number.
• Photos of the damaged package or product (if applicable).
• A brief description of the issue.

We'll work with the shipping carrier to resolve the matter as quickly as possible.

International Shipping

Option A – India Only
Currently, we ship only within India. We hope to offer international shipping in the future.

Contact Us

If you have any questions about your order or our Shipping Policy, please contact us:

Halo n Hue

Email: haloandhue26@gmail.com

We're always happy to help!